Tuesday, September 13, 2016

Troubleshooting:Cannot download main in Windows Live and JUNO Error

Cannot download main in Windows Live and JUNO

I lost ability to download mail for in Windows Live, and JUNO.
Error msg "The connection to the server has failed".
I was told to check my windows firewall to see which ports are not allowed.
I have no idea how to do this, can anyone help?
Am running Windows 7 and Internet Explorer 8.  Will appreciate any and all help on this matter.

Solutions to the Problem Cannot download main in Windows Live and JUNO

Download Error Fixer (Free)

Hi gadnil,

Are you connected to the internet otherwise?
 
First, I'd suggest you to open a port in Windows firewall to allow a program (Windows Live and JUNO) to communicate.
Follow the steps in the link to allow a program to communicate.
 
Open a port in Windows Firewall
http://windows.microsoft.com/en-us/windows7/open-a-port-in-windows-firewall
 
Allow a program to communicate through Windows Firewall
http://windows.microsoft.com/en-us/windows7/Allow-a-program-to-communicate-through-Windows-Firewall
 
If that does not help, as the message suggests, 'The connection to the server has failed' it means that the Windows Live mail server has failed and need to some server settings changed.
 
The below link could help you resolve the issue.
http://www.windowslivehelp.com/thread.aspx?threadid=aba8c08d-522a-4af2-9d3f-3d94cb50cb8f
 
If you do not find a solution, then post the issue in the same forum since the issue you posted is related to Windows Live Mail and would be better suited in the Live help community.
 
For issues relating to juno, you may have to contact juno:
http://www.juno.com/

Azeez Nadeem - Microsoft Support

Use the System File Checker tool to repair corrupted or missing system files:

  1. Click Start.
  2. Type cmd, and then press CTRL+SHIFT+ENTER to open the elevated command prompt (I.e. Command prompt with administrative rights).
  3. The User Account Control window should appear, be sure that the action it exhibits is correct, and then press the Continue button.
  4. Type or copy paste the below command line into it without quotes:
  5. "Sfc /scannow"

Recommended Method to Repair the Problem: Cannot download main in Windows Live and JUNO:

How to Fix Cannot download main in Windows Live and JUNO with SmartPCFixer?

1. Click the button to download SmartPCFixer . Install it on your computer.  Open it, and it will perform a scan for your system. The junk files will be shown in the scan result.

2. After the scan is finished, you can see the errors and problems need to be repaired. Click Fix All.

3. When the Fixing part is finished, your computer has been speeded up and the errors have been removed


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