cannot delete older version of quicktime
Every time I try to install Itunes it tells me that there is an older verzion that can not be deleted.
When I try to uninstall it it says im missing an msi file.
Keys to the Problem cannot delete older version of quicktime
- What’s the exact error message you receive?
Follow the steps listed below:
Let’s first download and install Windows Installer Cleanup Utility tool to remove all the traces of iTunes/QuickTime
and try installing the programs.
You can use the utility to remove installation information for programs that were installed by using Windows Installer.
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer.
However, it will remove the
installation files so that you can start the installation, upgrade, or uninstall over.
Note: You must be logged on to Windows with a user account that is a computer administrator to run Windows Installer CleanUp Utility.
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
After uninstalling the programs, download andinstall the latest version of iTunes.
Ensure to install the program in administrator mode.
To install the game in administrator mode,
Locate the program icon, right-click and select Run as administrator.
When the UAC message is displayed, do one of the following:
· If you are logged on as a standard user, or if UAC is configured to always require credentials, enter the appropriate administrative credentials, and then click OK.
· If you are logged on as an administrator and UAC is not configured to always require credentials, click Yes to start the application.
Proceed with the installation and check if that solves the issue.
Hope this information helps.
Gokul - Microsoft Support
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Manually editing the Windows registry
Manually editing the Windows registry to remove invalid MACHINE_CHECK_EXCEPTION keys is not recommended unless you are PC service professional. Incorrectly editing your registry can stop your PC from functioning and create irreversible damage to your operating system. In fact, one misplaced comma can prevent your PC from booting entirely!
Caution: Unless you an advanced PC user, we DO NOT recommend editing the Windows registry manually. Using Registry Editor incorrectly can cause serious problems that may require you to reinstall Windows. We do not guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.
To manually repair your Windows registry, first you need to create a backup by exporting a portion of the registry related to MACHINE_CHECK_EXCEPTION (eg. Windows Operating System):
- Click the Start button.
- Type "command" in the search box... DO NOT hit ENTER yet!
- While holding CTRL-Shift on your keyboard, hit ENTER.
- You will be prompted with a permission dialog box.
- Click Yes.
- A black box will open with a blinking cursor.
- Type "regedit" and hit ENTER.
- In the Registry Editor, select the Error 0x9C-related key (eg. Windows Operating System) you want to back up.
- From the File menu, choose Export.
- In the Save In list, select the folder where you want to save the Windows Operating System backup key.
- In the File Name box, type a name for your backup file, such as "Windows Operating System Backup".
- In the Export Range box, be sure that "Selected branch" is selected.
- Click Save.
- The file is then saved with a .reg file extension.
- You now have a backup of your MACHINE_CHECK_EXCEPTION-related registry entry.
Recommended Method to Fix the Problem: cannot delete older version of quicktime:
How to Fix cannot delete older version of quicktime with SmartPCFixer?
1. You can Download SmartPCFixer here. Install it on your computer. When you open it, it will perform a scan.
2. After the scan is finished, you can see the errors and problems need to be repaired. Click Fix All.
3. The Repair part is done, the speed of your computer will be much higher than before and the errors have been fixed. You can also use other functions in SmartPCFixer. Like dll downloading, windows updating and print spooler error repair.
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