Wednesday, September 21, 2016

Troubleshoot:Computer shuts down when put to sleep Error

Computer shuts down when put to sleep

My computer shuts down upon manually selecting the sleep option from the start menu, and when I turn it back on I get that black screen saying Windows did not shut down correctly, along with options to start normally, safe mode, etc.
This is a recent problem,
and I would like to exhaust all other options before resorting to re-installing windows.
Windows update shows nothing, and my power settings are set to never turning the screen off and never going to sleep, it's selected manually by me.
Any ideas as to what
it might be?

I've also encountered a critical event in my Event Viewer, if it helps:

Log Name:      System
Source:        Microsoft-Windows-Kernel-Power
Date:          9/1/2012 11:26:31 AM
Event ID:      41
Task Category: (63)
Level:         Critical
Keywords:      (2)
User:          SYSTEM
Computer:      Tarvos
The system has rebooted without cleanly shutting down first.
This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:



Solutions to the Problem Computer shuts down when put to sleep

Download Error Fixer (Free)

First run Memtest86+: 
This runs from a boot disk or CD and should eliminate or confirm if one or more of your memory
sticks are bad or the SPD values in the BIOS are correct.
Let it run for as long as you can: 2,4,6,8 or more hours (at least 3 full passes), if no errors by then your ram is OK.
Memtest86+ Guide/How To's (use the .ISO to create a bootable CD)

Hard drive Testing:
If you don't know your drives make and model, Try "Speccy",
it provides System/computer Information in detail:
OS, CPU, RAM, Motherboard, Graphics, Hard Drive, Optical Drive, Audio, Peripherals, Network.
Note: RAM option will show number of slots, DRAM Timing,
The speed (Frequency) your memory is running at.
The rated frequency for your memory.
Test your drive - Create a Bootable CD:
Anywhere from 5 to 20%, (depending on the manufacture) of new hard drives are defective.

Test your drive using the drive manufacture's utility.

If you have a new Seagate hard drive the very next thing would be to download Seagate's Seatools
(the bootable CD) and check for bad sectors:
For Western Digital drives download the WdDiag .iso file:
Samsung's Estool:
Samsung's Disk manager software:
Hitachi's Drive Fitness Test software:
Diagnostic tool available for use by customers who feel their Fujitsu Branded Toshiba hard drive:
Fujitsu's Notice of drive Utilities suport:
Toshiba bootable CD: (DOS Diagnostic Tool Ver.
7.0 For IDE/ATA/SATA Hard Drives)
J W Stuart:

  • Download the Microsoft Windows ISO (installation device) from the following website:
  • Users must select the appropriate ISO, either 32 bit or 64 bit, depending upon their individual computer.
  • Extract the ISO file to a separate USB device or burn the program to a compact disc.
  • Run the Microsoft Windows 10 upgrade directly from the software that you have thus created.

Recommended Method to Fix the Problem: Computer shuts down when put to sleep:

How to Fix Computer shuts down when put to sleep with SmartPCFixer?

1. Download SmartPCFixer . Install it on your system.  Click Scan, and it will perform a scan for your computer. The junk files will be shown in the list.

2. After the scan is finished, you can see the errors and problems need to be repaired. Click Fix All.

3. The Fixing part is finished, the speed of your computer will be much higher than before and the errors have been fixed.

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