Monday, April 18, 2016

Troubleshoot:After update, cannot use multiple monitors and also the scramble screen upon reboot Error

After update, cannot use multiple monitors and also the scramble screen upon reboot

My monitors are not recognized or detected when I use the VGA port.  Everything was fine before the windows update.

I also use a startech USB port with driver that will not work now either.  It tells me I need to reboot, then still won't work.

Every other reboot is a scambled screen too.  I have to hard boot that to get a screen I can read.

I am using a new Q500A machine by ASUS with touch screen.

How do I fix this and be able to use all monitors again?

Anwsers to the Problem After update, cannot use multiple monitors and also the scramble screen upon reboot

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If you failed to fix it, another option is to call Microsoft and walk through the process with a technician. To do this, dial "1-800-936-5700". Explain the error that you received and the steps in the update process during which it was displayed. The technician will be able to walk through the steps from getting a new product key to finishing the installation.

Another Safe way to Fix the Problem: After update, cannot use multiple monitors and also the scramble screen upon reboot:

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